Why this matters.
UK law requires every business website to display certain information, regardless of size: company details under the Companies Act 2006 and Electronic Commerce Regulations 2002, a privacy policy under UK GDPR, cookie disclosures under PECR, and accessible terms of use. Many small business websites are built quickly from templates and miss these basics entirely.
Missing legal pages aren’t just a compliance gap — they undermine customer trust, can invalidate your terms of business in a dispute, and leave you exposed if a regulator or a customer complaint draws attention to your site. Trading Standards and the ICO do act on complaints from the public, and putting these pages in place is usually quick and low-cost compared to the risk of not having them.