Why this matters.
If you send marketing emails or texts to people in the US, two federal laws apply. The CAN-SPAM Act of 2003 (15 U.S.C. §§7701–7713) and the FTC’s CAN-SPAM Rule (16 C.F.R. Part 316) cover every commercial email, including business-to-business messages. You must not use false or misleading header or subject lines, you must identify the message as an ad, include a valid physical postal address, and give a clear way to opt out that you honor within 10 business days. Each separate email that breaks the rules can lead to a civil penalty of more than $50,000, and both the company whose product is promoted and the company that sends the email can be liable.
Texts and calls are stricter. The Telephone Consumer Protection Act (47 U.S.C. §227) and the FCC’s rules at 47 C.F.R. §64.1200 generally require prior express written consent before you send marketing texts or make marketing calls using an autodialer or prerecorded voice, and ban marketing calls to numbers on the National Do Not Call Registry unless an exemption applies. People can sue directly for $500 per message, rising to $1,500 if the violation was willful or knowing, and TCPA class actions are among the most common lawsuits filed against small businesses. Many states, including Florida and Oklahoma, have their own “mini-TCPA” laws on top. This check shows where your email and SMS marketing stands.