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Website & Digital ✦ ✦ ✦ ✦ · Australia

Website Accessibility & DDA Check (Australia)

Website accessibility check for Australian businesses: Disability Discrimination Act 1992 duties, WCAG 2.2, accessible online services and complaints.

Start free check 10 questions · 7 minutes · No signup

Last reviewed 6 November 2026 against current law.

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Did you know? The numbers behind this check.

  • About 1 in 5Australians with disability
  • WCAG 2.2 Level AAAccepted benchmark
  • DDA 1992 s.24Key provision
  • Australian Human Rights CommissionComplaints body

Why this matters.

In Australia, the Disability Discrimination Act 1992 (Cth) makes it unlawful to discriminate against a person with disability when providing goods, services or facilities (section 24), and this includes services delivered through websites, apps and online stores. The Act covers both direct discrimination (section 5) and indirect discrimination (section 6), which is where a requirement such as completing an inaccessible online form disadvantages people with disability. The Australian Human Rights Commission’s advisory notes on web access say that organisations should meet the Web Content Accessibility Guidelines (WCAG), and WCAG 2.2 Level AA is now the widely used benchmark. The landmark case Maguire v SOCOG (2000), about the Sydney Olympics website, showed that an inaccessible website can breach the Act.

There are no fixed fines, but a person with disability can make a complaint to the Australian Human Rights Commission under the Australian Human Rights Commission Act 1986, and if conciliation fails can take the matter to the Federal Court or Federal Circuit and Family Court, which can order damages, changes to the website and costs. The only defence is unjustifiable hardship (sections 11 and 29A), which is hard to prove for most websites because accessibility fixes are usually affordable. Around one in five Australians has a disability, so an accessible site is also good for business. This check covers your website, online forms, booking and payment flows, and online job applications, which are also covered by the employment provisions in section 15.

Have these to hand.

  • Your website address and any apps or online booking systems you use
  • Who built or maintains your website
  • Any accessibility audit or testing results you have
  • A list of online forms (contact, booking, checkout, job applications)

What you’ll get.

  • 1A score out of 100Where you stand today, at a glance.
  • 2Findings ranked by riskWhat could cost you, highest risk first.
  • 3A plan with timeframesWhat to fix first and by when.

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General guidance only, not legal advice. Consult a qualified solicitor or adviser in your jurisdiction for specific issues.